# Getting started (https://docs.akollo.com/en/getting-started)



Begin with your invitation and check that you are working in the intended organisation. Then follow the guide for your role.

## Before you begin [#before-you-begin]

You need the invitation your organisation sent you. Sign in the way your organisation provides. Complete two-step verification when the app asks for it.

The name of your organisation is shown at the top of the sidebar, under the Akollo logo. Check it before you start. If your role or department looks wrong, contact your administrator.

## First day as an employee [#first-day-as-an-employee]

<Steps>
  <Step>
    ### Accept your invitation and sign in [#accept-your-invitation-and-sign-in]

    Open the invitation and sign in. Complete two-step verification when asked.
  </Step>

  <Step>
    ### Check your organisation [#check-your-organisation]

    Make sure the organisation at the top of the sidebar is the one you work for.
  </Step>

  <Step>
    ### Install the desktop app if your organisation records time [#install-the-desktop-app-if-your-organisation-records-time]

    If your organisation records working time, install the Akollo desktop app and approve its sign-in in the browser. See [Desktop app and devices](/en/product-guide/desktop-app).
  </Step>

  <Step>
    ### Choose your current task [#choose-your-current-task]

    Open **Time → My tasks**. Under **Current task**, pick the task you are working on and select **Apply to this device**. The desktop app applies your choice at its next measurement boundary and confirms it. Until then the choice is shown as pending, and time before that moment stays with the earlier task.
  </Step>

  <Step>
    ### Follow your day on the dashboard [#follow-your-day-on-the-dashboard]

    Open **Home**. The dashboard shows the time counted today, your tasks in progress, your tasks awaiting approval and requests awaiting your approval. **Up next** shows the next task on your list; **Open my day** takes you to your day view.
  </Step>
</Steps>

<Screenshot src="/screens/en/employee-dashboard.webp" alt="Employee dashboard with time counted today, tasks in progress, a weekly bar chart and the next task" caption="The employee dashboard: today’s counted time, open tasks, your week and what comes next." />

<Screenshot src="/screens/en/my-tasks.webp" alt="My tasks page with the current task for a device, a task selector and the list of tasks assigned to me" caption="Time → My tasks: choose the task for your device and see the tasks assigned to you." />

<Callout type="idea" title="Tip">
  Choose your current task before you start working. Time recorded while no task is set stays unassigned.
</Callout>

## First day as a manager [#first-day-as-a-manager]

<Steps>
  <Step>
    ### Sign in and check your organisation [#sign-in-and-check-your-organisation]

    Accept your invitation, sign in and check the organisation at the top of the sidebar.
  </Step>

  <Step>
    ### See what is waiting for you [#see-what-is-waiting-for-you]

    Open **Home**. The **Pending time approvals** card counts the time waiting for your decision. Under **Up next**, the **Time approvals** list shows each item with a **Review** link, and **Work approvals** shows work requests waiting for you.
  </Step>

  <Step>
    ### Review time and corrections [#review-time-and-corrections]

    Approve or reject submitted time and proposed corrections. See [Time and tasks](/en/product-guide/time).
  </Step>

  <Step>
    ### Follow reports and plans [#follow-reports-and-plans]

    Use [Reports and exports](/en/product-guide/reports) and [Planning and delivery](/en/product-guide/planning) to follow your team’s work.
  </Step>
</Steps>

<Screenshot src="/screens/en/dashboard.webp" alt="Dashboard with pending time approvals, a weekly chart and a list of time approvals to review" caption="The dashboard for a person who approves time: pending approvals appear under Up next." />

## First day as an administrator [#first-day-as-an-administrator]

<Steps>
  <Step>
    ### Check your organisation and your role [#check-your-organisation-and-your-role]

    Sign in and check the organisation at the top of the sidebar. Your role is shown under your name at the bottom of the sidebar.
  </Step>

  <Step>
    ### Invite members [#invite-members]

    Open **Admin → Users** and select **Invite Members**. Pending invitations are listed with the members. See [Security and administration](/en/trust/security#members-and-roles).
  </Step>

  <Step>
    ### Check roles and permissions [#check-roles-and-permissions]

    Open **Admin → Roles**. Permission sets, scopes and field policies are described in [Organisation and access](/en/product-guide/organisation-and-access).
  </Step>

  <Step>
    ### Set up time recording [#set-up-time-recording]

    If your organisation records working time, set the recording policy and devices. See [Desktop app and devices](/en/product-guide/desktop-app) and [Screen evidence and privacy](/en/product-guide/screen-evidence).
  </Step>

  <Step>
    ### Connect other systems [#connect-other-systems]

    Prepare the connections your organisation needs. See [Connected systems](/en/connections).
  </Step>
</Steps>

## Personal settings [#personal-settings]

Your account menu holds your personal settings:

| Setting    | What you can do                           |
| ---------- | ----------------------------------------- |
| Security   | Set up two-step verification and passkeys |
| Theme      | Choose a light or dark theme              |
| Background | Pick a background for the app             |
| Language   | Use the app in Turkish or English         |

<Callout type="warn" title="Warning">
  Sign out when you finish on a shared device.
</Callout>

## Notifications [#notifications]

The bell in the top bar shows how many notifications you have not read yet and opens your notifications page. It collects every kind of notice in one place: work item updates, due date reminders and organisation reminders, such as external access that is ending or an access review.

On the notifications page you can:

* switch between **All** and **Unread**;
* open a notification to go to the related page (it is then marked as read);
* mark everything as read at once with **Mark all as read**.

To choose how notices reach you:

<Steps>
  <Step>
    ### Open the notification settings [#open-the-notification-settings]

    Go to **Settings → Notifications**. The settings apply to the active organisation and only to you.
  </Step>

  <Step>
    ### Turn channels on or off [#turn-channels-on-or-off]

    Use **In-app notifications** and **Email notifications**. Both are on until you turn them off.
  </Step>

  <Step>
    ### Pick the e-mail language [#pick-the-e-mail-language]

    Choose Turkish or English under **Notification language**. Until you pick one, the organisation’s default language is used.
  </Step>
</Steps>

## Next: the module pages [#next-the-module-pages]

Once you are set up, go to [Modules](/en/modules). Each area you use, such as [My work](/en/modules/my-work), [Time](/en/modules/time) or [Admin](/en/modules/admin), has a start page with its screens, key tasks and common questions.

## FAQ [#faq]

<Accordions type="single">
  <Accordion title="What should I do if I see the wrong organisation?">
    Check the organisation name at the top of the sidebar. If it is not the one you expected, or your role or department looks wrong, contact your administrator.
  </Accordion>

  <Accordion title="Do I need the desktop app?">
    Only if your organisation records working time. In that case, install it and approve its sign-in in the browser.
  </Accordion>

  <Accordion title="Why does My tasks still show my earlier task?">
    The desktop app applies a new task at its next measurement boundary and then confirms it. Until then the choice is pending, and time before that moment stays with the earlier task.
  </Accordion>

  <Accordion title="Can I get notifications by e-mail only?">
    Yes. Turn off **In-app notifications** and keep **Email notifications** on under Settings → Notifications. The choice applies to all kinds of notifications together.
  </Accordion>

  <Accordion title="I don’t have an account. Can I sign up?">
    No. There is no open sign-up: an administrator invites your email address, and you accept the invitation with that same address. If you forgot your password, use the reset link on the sign-in page.
  </Accordion>

  <Accordion title="Is there a mobile app?">
    No. The website works in a phone browser. The desktop app is a tray program for the work computer only.
  </Accordion>
</Accordions>